Legal Agreement

Terms & Conditions

1. Introduction

Welcome to the website of Rafiya Travels (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website located at www.rafiyatravels.com (the “Website”).

By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

Important: This Website is informational only and provides details about our company and services. All actual recruitment processes, document submissions, and service engagements are conducted offline at our registered office.

2. Definitions

For the purpose of these Terms, the following definitions apply:

"Website":Refers to the website operated by Blue Ocean Overseas, accessible at www.rafiyatravels.com
"User" or "You":Refers to any individual who accesses or browses our Website
"Services":Refers to overseas recruitment, visa assistance, document attestation, and related services offered by us
"Content":Refers to all text, images, graphics, logos, and other materials displayed on the Website
"Contact Form":Refers to the inquiry form available on the Website for visitors to submit their queries

3. Website Use

Our Website is provided for informational purposes only. By using this Website, you agree to:

3.1 Permitted Use

  • Browse and view information about our company and services
  • Use the contact form to submit genuine inquiries
  • Access our contact information to reach us through offline channels
  • Share our Website link with others who may benefit from our services

3.2 Prohibited Use

You agree NOT to:

  • Use the Website for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorized access to any portion of the Website
  • Copy, reproduce, or distribute our content without written permission
  • Submit false, misleading, or spam information through the contact form
  • Interfere with or disrupt the Website's functionality or servers
  • Use automated tools to scrape or extract data from the Website

4. Our Services

Rafiya Travels is a government-licensed overseas recruitment agency providing manpower solutions to employers in Gulf countries and other regions.

Important Notice

All recruitment processes, documentation, interviews, and service agreements are conducted offline at our registered office. This Website does not facilitate online transactions, registrations, or service bookings.

4.1 Service Information

The information about our services displayed on this Website is for general informational purposes. Actual service terms, fees, and processes will be discussed and agreed upon in person at our office.

4.2 No Online Transactions

We do not accept payments, fees, or any financial transactions through this Website. All payments must be made directly at our office with proper receipts.

What We Provide Online

  • • Company information
  • • Service descriptions
  • • Contact details
  • • Inquiry submission form

What We Handle Offline

  • • Registration & documentation
  • • Interviews & assessments
  • • Visa processing
  • • Payments & receipts

5. Contact Form & Inquiries

Our Website includes a contact form that allows visitors to submit inquiries. By using this form, you agree to the following:

5.1 Information Submitted

  • You will provide accurate and truthful information
  • Your inquiry is genuine and related to our services
  • You consent to us contacting you via email or phone regarding your inquiry

5.2 How We Handle Inquiries

  • Inquiries submitted through the contact form are sent to our official email
  • Our team will review and respond within 2-3 business days
  • Further discussions will be conducted via phone, email, or in-person meetings

5.3 No Guarantee of Response

While we strive to respond to all genuine inquiries, we reserve the right to not respond to inquiries that appear to be spam, irrelevant, or submitted with malicious intent.

6. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of Rafiya Travels and is protected by applicable intellectual property laws.

6.1 Ownership

  • The “Rafiya Travels” name and logo are our trademarks
  • All website content is owned or licensed by us
  • Third-party trademarks belong to their respective owners

6.2 Restrictions

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any content from this Website without our prior written consent.

7. Disclaimers

7.1 Information Accuracy

While we strive to keep information on this Website accurate and up-to-date, we make no warranties or representations about the accuracy, completeness, or reliability of any information. Information may change without notice.

7.2 No Job Guarantee

Browsing this Website or submitting an inquiry does not guarantee employment or placement. All recruitment decisions are subject to employer requirements, candidate qualifications, and applicable regulations.

7.3 Website Availability

We do not guarantee that the Website will be available at all times or that it will be free from errors, viruses, or other harmful components.

7.4 “As Is” Basis

This Website is provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied.

8. Limitation of Liability

To the fullest extent permitted by applicable law:

  • Rafiya Travels shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this Website
  • We are not liable for any loss or damage caused by your reliance on information obtained from this Website
  • Our liability for any claim related to this Website shall not exceed the amount you paid to us (if any) for accessing the Website

Note: Some jurisdictions do not allow limitations on implied warranties or liability for incidental damages. In such cases, the above limitations may not apply to you.

10. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Dispute Resolution

Any disputes arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

11. Changes to These Terms

We reserve the right to modify or update these Terms at any time without prior notice.

  • Changes will be effective immediately upon posting on this page
  • The “Last Updated” date will be revised accordingly
  • Your continued use of the Website after changes constitutes acceptance

We encourage you to periodically review these Terms to stay informed of any updates.

12. Contact Information

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us:

Rafiya Travels

Registered Office

33, 2ND FLOOR, BACK SIDE LIONS HOSPITAL, KHIZRABAD NEW FRIENDS COLONY, SOUTH DELHI, DELHI, 110025

Office Hours

Mon - Sat: 9:00 AM - 6:00 PM

Acknowledgment

By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, please discontinue use of this Website immediately.